Worldgroupware.com Statement of Privacy
This document was last updated September 20, 2002.

This privacy statement explains the data collection and use practices of worldgroupware.com; it does not apply to other online or offline sites, products or services. Please read the complete worldgroupware.com privacy statement.

At Worldgroupware, we are committed to protecting your privacy and to developing technology that gives you an effective and secure online experience. You can travel through much of our site without giving us any information about yourself, but we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations.

Collecting your Personal Information
We will periodically ask you for information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when joining a limited-access site, or when purchasing and registering Worldgroupware products. The personal information collected by Worldgroupware includes name, mailing address, email address, telephone number, date of birth (used to establish you are of legal age), and IP (internet protocol) address, but may also include other information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as purchasing a software upgrade, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

Worldgroupware.com includes areas that are restricted to registered users of our software products only. When registering for an account on our support system, we will ask you for personal information so that we may identify you as a registered user of our software. This registration information is associated with a User ID which you select, and may be reviewed and updated by visiting www.worldgroupware.com/account .

Use of your Personal Information
We make use of your personal information for the following purposes:

• To make the site easier for you to use by not making you enter your personal information more than once.
• To deliver services that you request or purchase.
• To help you quickly find software, services or information on worldgroupware.com.
• To help us create and publish content most relevant to you.
• To alert you to product upgrades, special offers, updated information and other new services from Worldgroupware

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Worldgroupware may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Worldgroupware or the site; (b) protect and defend the rights or property of Worldgroupware and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of users of Worldgroupware, its Web sites, or the public.

Control of your Personal Information
When you register, or otherwise give us personal information, worldgroupware.com will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.
Worldgroupware may send out periodic emails informing you of technical service issues related to a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the support services we provide to registered users.

Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. You may view and edit this information at any time at www.worldgroupware.com/account

Security of your Personal Information
Worldgroupware strictly protects the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your User ID and password, so do not share these with others.

Protection of Children's Personal Information
The worldgroupware.com site does not publish content that is targeted to children, nor do we provide access to the limited areas of our system to children. However, if you are concerned about your children having provided Worldgroupware any personal information without your consent, please contact us via email to sysop@worldgroupware.com and we will remove this information from our systems.

Use of Cookies
To ensure we are publishing content customers need and want, worldgroupware.com may collect site-visitation statistics using cookies. We only use this information in aggregated form and only use site-visitation statistics for improving our site.

When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously.

Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a worldgroupware.com web page. We do not use this technology to access your personally identifiable information; it is a tool we use to compile aggregated statistics about worldgroupware.com web site usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs on our sites.

Worldgroupware also uses cookies in connection with the use of your user account to access the restricted areas on the worldgroupware.com web site. When you log onto the worldgroupware site to access the restricted areas, a cookie is placed on your machine to identify you as a registered user for the duration of your session. If you choose to not have your browser accept cookies, you may not be able to access the restricted areas of the worldgroupware.com site via the web.

Changes to this Statement
Worldgroupware.com will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement, and post notice on our web site.

Contact Information
If you have any comments regarding this Statement of Privacy, please contact sysop@worldgroupware.com